About Nova

 Nova HS was established by GPs frustrated with the immense pressures faced by General Practice. We have taken a GP-led multidisciplinary team approach to help practices across the country tackle the overwhelming task of administration in general practice. For example, the average GP spends over 1 hour a day on workflow alone. This coupled with all the other duties required of GPs means that it is not always possible to do this in a timely manner, which can have an impact on patient safety and satisfaction. Nova processes all admin work within 24 hours and can flag up any urgent issues in a safe and effective manner.

Who is behind Nova

Our company was established and is run by NHS based GPs. We have experience of working in many different practices and areas around the country. We are not a software company but instead have highly trained MDT staff including GPs, ANPs, Pharmacists and administrative staff to carry out the workload.

Nova aims

To provide the highest quality service to the practices we serve.

Our aims are simple:

1. Safety – Patient safety is paramount in all our processes. Our staff are highly trained and we have robust governance measures in place.
2. Efficiency – this stems from safety, we aim to process tasks within a shorter timeframe.
3. Cost-effectiveness – we understand the monetary pressure of general practice. By reducing your admin and HR costs we can ensure costs are kept low.