Safety is our prime motivation for starting Nova. We have experienced how poor workflow processes can affect patient safety. Nova’s services are designed to minimise risk to patients and surgeries. Our staff are highly trained, regularly audited and work as part of a multidisciplinary team. We have developed strict protocols for all areas that are based on the latest evidence and have robust governance procedures. Our setup also allows for easier CQC approval.
We are run by GPs who are working in the NHS and completely understand the pressures of General Practice. Our goal to make sure the service we deliver is efficient .We ensure important information is coded which includes QOF related codes, to help improve your QOF points.
We realise resources are limited in General Practice which is why one of Nova's aims is to make sure the service we provide is cost effective for your practice. We carry out an assessment of your current setup and costs involved for your practice then tailor Nova services with the aim of reducing your overall costs.
QOF (Quality Outcome Framework)
We are aware of the importance of QOF and all our Nova staff are QOF trained to make sure they help your practice hit your QOF targets. Any correspondence received with information related to QOF will be added to the patients notes correctly to help maximise income from QOF.
Ask any practice manager or partner what is their biggest headache and we are sure that HR is at the top of the list. With Nova you can reduce the stress caused by absences/inability to find/retain qualified staff. With Nova you will have uninterrupted service with no impact from staff annual leave/sickness. All our staff have regular training
We will provide training for your staff to make the most of Nova with no charge to your practice.
To find out more please contact us...